NHS e-Referral Service

Electronic referral service. Enabling Compucare and Clinical Manager to be directly bookable via the NHS e-Referral Service.

All GPs will eventually have access to the NHS e-Referral Service and will be able to offer patients a choice of place, date and time for their first outpatient appointment, for any elective service. As well as standard NHS services, this greater choice allows patients to choose any independent healthcare provider who has attained Any Willing Provider (AWP) or Any Qualified Provider (AQP) status.

Streets Heaver’s e-Referral Service interface provides a mechanism for GPs and other Primary Care staff to book appointments for their patients, in both Compucare and Clinical Manager.

The interface is achieved through integration to the National Spine, which allows the software to interface electronically with the e-Referral Service. Both Compucare and Clinical Manager are e-Referral Service compliant, and are an NHS Digital approved PAS for linking to the e-Referral Service via the secure N3 Network.


Measure and deliver referral to treatment times

Referral to treatment (RTT) times are measured, monitored and enforced by recording all relevant dates including referral, take point, treat by and breach by dates. Delivery of referral to treatment time is easily achieved through a more efficient administration process and a reduction in DNAs.


Business intelligence

Complete statistical analysis and management KPI reporting is available via the applications flexible reporting tool. In addition, all statutory NHS returns are produced for submission to the Secondary Uses Service (SUS). Furthermore, HRG codes can be easily recorded against patient episodes, supporting accurate billing to, and reimbursement from, Primary Care Trusts.