Current Vacancies…

Junior Test Automation Engineer

Salary range: £17,000 – £19,000
Working hours: Full-time (Mon-Fri : 08:30-17:15)
Contract: Permanent
Start date: Immediate
Location: Lincoln
Additional benefits: Pension, Private healthcare insurance

Job Description:

To develop automation, integration and unit tests within our products, to maintain an excellent quality of product delivery to our manual QA department.

Duties and Responsibilities:

• To undertake development and maintenance of automated test using C#
• Support change towards continuous integration
• Keep up to date with the latest industry standards and adopt change where required
• To rectify any faults reported according to the priorities agreed.
• To act in accordance with the company’s quality control procedures.
• To liaise with Projects/Support to define requirements.
• To assist with support issues during staff absences.
• To work within company standards for version control, software release and coding practice.

Targets:

• To attend to bug fixes referred from any department according to the priorities defined.
• To complete work within the time scales agreed.

Authority and Discretion:

• To work within the resources available to the Development Manager.

Liaison with:

• Development Department
• Testing Department

Required Qualifications/Knowledge:

• C#, .NET
• SQL
• Formal qualification or experience with MS Visual Studio
• Good knowledge of latest Windows OS, and MS Office products

Beneficial Skills/Knowledge:

• TFS including Build and Release processes
• GIT
• Web API

How to apply:

Please supply a covering letter, CV and details of any development experience that you may have.
Job reference: Junior Test Automation Engineer

Support Analyst

Salary range: £16,500 – £18,000
Working hours: Individual hours of work are either 8.00am to 4.45pm, 8.30am to 5.15pm, or 9.15am to 6.00pm
Contract: Permanent
Start date: Immediate
Location: Lincoln
Additional benefits: Pension, Private healthcare insurance

Job Description:

We’re looking for enthusiastic and confident individuals to join our expanding application support team. Based in Lincoln this opportunity would suit someone with good communication skills, a keen interest in IT and a flair for problem solving. You would be working in a team environment but would also require an ability to work on your own initiative. A presentable, smart demeanour is required, and you must be able to communicate with people at all staffing levels and of varying IT competence.

The successful candidate will also need to maintain high customer service standards by ensuring effective communication with customers via phone, email and live chat, as well as having a good eye for detail.  SQL knowledge would be advantageous but on the job training will be provided.

Duties and Responsibilities:

• To provide telephone, email, live chat and remote desktop support to customers
• To record all customers’ queries on the helpdesk system, including the solution
• To action a fault response within the agreed SLA guidelines
• To perform SQL updates to resolve client data issues
• To create bespoke SQL reports for clients
• To advise the Development Department of any faults in the systems by reporting the problem using the relevant quality procedures
• To act in accordance with the company’s Quality Control procedures
• Any other such duties as may reasonably be required

Liaising with:

• Hospital Staff
• Support Staff
• Development Staff
• Project Staff
• Testing Staff
• Admin Staff
• Managing Director

Qualifications:

The candidate is likely to have a degree or relevant experience, a keen interest in IT and good communication skills to support end users.

How to apply:

Please supply a covering letter, CV and details of any prior IT support experience that you may have.
Job reference: Support Analyst