At Streets Heaver, we design technology that empowers healthcare providers to deliver more, with less manual effort. Within our Compucare system, a powerful set of automated rules helps streamline everyday administrative tasks and enhance the patient experience at every stage of their journey.
Whether it’s sending appointment reminders, collecting feedback, or chasing payments, Compucare automations are designed to reduce workload, minimise errors, and improve communication.
Automated rules within Compucare run quietly in the background, running every 15 minutes via the Compucare Service. These rules are customisable and designed to automate key admin and communication workflows, helping your team stay responsive and efficient without needing to intervene.
Messages can be sent by email, SMS, or through automatically generated, branded letters, ensuring your communications are both timely and professional. With every Compucare release, new automated options become available, continually expanding what your system can do.
Compucare automated rules can be configured to support a wide range of patient interactions, including:
Such as appointment letters or emails
Automatically inviting newly added patients to register for the Patient Portal
Such as patient contracts and health questionnaires
Sent via SMS or email to confirm whether the patient can still attend or needs to reschedule
With follow-up messages to get patient feedback
So patients will be notified where they are on the waiting list
Such as shortfalls or late charges
Automatically sent payment confirmation receipts to patients
Patients also have control over their communications, including the ability to opt out of SMS notifications if preferred
These built-in automated rules don’t just save time, they also reduce the risk of manual error. For example, when creating surgical bookings, automation helps streamline the process by reducing the number of clicks and decisions required. This leads to faster, more reliable workflows.
By automatically managing routine touchpoints and documentation, Compucare allows your administrative and clinical teams to focus on what really matters: delivering quality care.
With each new Compucare release from Streets Heaver, our automation engine becomes more capable. New rules and enhancements are regularly introduced, ensuring that your system continues to evolve alongside your organisation’s needs.
Whether you’re aiming to improve operational efficiency, boost patient engagement, or reduce admin strain, Compucare’s automated rules provide a smart, scalable solution, built to move healthcare forward.
Arrange a demonstration and see for yourself how the right Hospital Information System is beneficial to your success.