Customer Success Story: OCL Vision & Compucare
At Streets Heaver, we’re dedicated to empowering healthcare organisations to deliver exceptional patient care while optimising operational efficiency.
Since 2023, we’ve had the privilege of partnering with OCL Vision, a valued client and leading provider of ophthalmic care in the UK. By implementing Compucare, our comprehensive EPR & PAS solution, OCL Vision has transformed its operations and elevated its patient experience. We’re incredibly grateful to OCL Vision for collaborating with us to build this insightful case study video, showcasing the tangible benefits of Compucare and the impact it has had on their organisation.
About OCL Vision
OCL Vision, established by a team of expert consultants, is renowned for providing cutting-edge ophthalmic treatments. Operating across several clinics in the UK, OCL Vision prides itself on delivering personalised care backed by innovation and advanced technology. As the organisation expanded, they needed a robust system to manage their growing operational demands while maintaining the exceptional quality of care they are known for.
The Challenge
With a growing patient base and a commitment to excellence, OCL Vision needed a solution that could streamline their processes, ensure data accuracy, and enhance the patient experience. They faced challenges in managing complex appointment scheduling, maintaining seamless communication between departments, and generating comprehensive reports to track performance and outcomes.
OCL Vision sought a technology partner that understood the unique demands of private healthcare and could provide a scalable, reliable, and flexible solution to meet their operational needs. This is where Compucare came in.
The Solution: Why Compucare?
OCL Vision implemented Compucare in 2023 to centralise and optimise their operations. The system was tailored to fit their specific requirements, providing a seamless integration with their existing processes. Key features of Compucare that made it the ideal choice included:
• Streamlined Patient Journey: Compucare simplified appointment scheduling, patient communications, and billing processes, ensuring a smooth and stress-free experience for both staff and patients.
• Real-Time Reporting: OCL Vision benefitted from comprehensive reporting tools that allowed them to analyse performance metrics, track outcomes, and make data-driven decisions to enhance their services.
• Scalability and Flexibility: As OCL Vision continues to grow, Compucare’s scalable design ensures it evolves alongside their needs, supporting future expansions and innovations.
• Integration with Existing Systems: The ability to integrate seamlessly with OCL Vision’s other technologies ensured no disruptions during implementation.
The Results
Since implementing Compucare, OCL Vision has seen transformative changes across their organisation. Processes that once relied on manual input are now automated, freeing up valuable time for staff to focus on delivering quality patient care. They’ve seen improved patient communications, and drastically reduced paper waste. The enhanced reporting functionality has provided the management team with the insights they need to optimise operations and drive continuous improvement.
OCL Vision’s commitment to innovation has been fully supported by the adaptability of Compucare, ensuring they stay ahead in an ever-evolving healthcare landscape. The partnership between OCL Vision and Streets Heaver has enabled the delivery of outstanding patient outcomes while maintaining operational excellence.
A Trusted Partnership
Reflecting on the partnership, the team at OCL Vision highlighted the exceptional support provided by Streets Heaver throughout the implementation process. From the initial discussions to go-live and beyond, our team worked closely with OCL Vision to ensure a smooth transition and a system that truly met their needs.
As OCL Vision continues to grow and innovate, Streets Heaver remains a trusted partner, committed to supporting their journey every step of the way.
Conclusion
The success story of OCL Vision and Compucare exemplifies the transformative impact of a well-implemented hospital information system. By partnering with Streets Heaver, OCL Vision has been able to elevate its operational efficiency and patient care, setting a benchmark for excellence in private healthcare.
This collaboration reaffirms our mission to empower healthcare providers with future-proofed, innovative solutions. Together with OCL Vision, we are proud to demonstrate how technology can revolutionise healthcare delivery.
Watch the full success story on YouTube here: OCL Vision x Compucare
Find out more about Compucare: Book a demo