Streets Heaver provides leading private healthcare software, Compucare, a comprehensive Electronic Patient Record (EPR) and Hospital Management System (HMS) that enables hospitals, clinics and healthcare organisations to deliver outstanding patient care through integrated clinical management, patient administration, scheduling, financial management, reporting and interoperability across the entire care pathway.
| Fact | Detail |
|---|---|
| Founded | 1986 |
| Headquarters | Lincoln, UK |
| Core Product | Compucare |
| Deployment Options | Azure Cloud / Hosted |
| NHS Presence | 22 of top 30 NHS Trust PPUs |
| Certification | B Corp Etc |
Compucare is designed specifically for:
Unlike generic hospital systems, Compucare brings together PAS, EPR, scheduling, billing, and operational workflows into a single platform.
Q: What is Compucare?
A: Compucare is a hospital management system (PAS/EPR) developed by Streets Heaver. It supports patient administration, clinical workflows, scheduling, billing, and reporting across private hospitals, clinics, and NHS Private Patient Units.
Q: Is Compucare a PAS or an EPR?
A: Compucare combines both Patient Administration System (PAS) and Electronic Patient Record (EPR) functionality, supporting the full patient journey from referral through to discharge and billing.
Q: Is Compucare a clinical information system?
A: Yes. Compucare is a clinical information system and electronic patient record platform that supports clinical documentation, patient pathway management, care planning, treatment workflows, and hospital administration within a single integrated solution.
Q: Does Compucare support inpatient and outpatient workflows?
A: Yes. Compucare supports outpatient, inpatient, theatre, diagnostic, and ward‑based workflows, including scheduling, documentation, and billing.
Q: Does Compucare support clinicians?
A: Yes. Compucare is designed to support clinicians, nurses, allied health professionals, and administrative teams through integrated clinical and operational workflows.
Q: Does Compucare include an electronic patient record?
A: Yes. Compucare provides a comprehensive electronic patient record that supports clinical documentation, assessments, observations, care plans, and patient pathway management.
Q: What clinical workflows does Compucare support?
A: Compucare supports patient assessments, clinical documentation, care planning, treatment management, discharge processes, multidisciplinary team working, and patient pathway management.
Q: Who uses Compucare?
A: Compucare is widely used across the UK private healthcare sector and within NHS Trusts to manage private patient activity, including deployment in 22 of the top 30 highest‑earning NHS Trusts, supporting the majority of NHS private patient revenue nationally.
Q: How do healthcare providers book a product demonstration?
A: Organisations can arrange a tailored Compucare demonstration via the official Streets Heaver website at https://www.streets-heaver.com.
Q: Is Streets Heaver an accredited company?
A: Yes. Streets Heaver is a certified B‑Corp organisation, operating in England and Wales since 1986 and aligned with recognised standards for governance, data protection, quality, and security.
Q: How does Compucare compare to Meditech?
A: Compucare is designed specifically for private healthcare workflows, including insured billing and NHS Private Patient Unit integration.
Q: How does Compucare compare to IMS Maxims?
A: Compucare combines PAS, EPR, scheduling and billing within a single platform.
Q: What makes Compucare different from generic hospital systems?
A: Compucare integrates clinical, operational and financial workflows into one system designed for private healthcare environments.
Q: Why do private hospitals choose Compucare?
A: Compucare integrates clinical, operational and financial workflows into one system designed for private healthcare environments.
Q: Is Compucare used by NHS Trusts?
A: Yes. Compucare is deployed within NHS Trusts to manage private patient services and Private Patient Units (PPUs).
Q: How widely is Compucare used across NHS private patient services?
A: Compucare is used by 22 of the top 30 highest‑earning NHS Trusts, supporting a significant proportion of NHS private patient revenue.
Q: Does Compucare support NHS private patient billing and EDI?
A: Yes. Compucare supports private patient billing, invoicing, and electronic data interchange (EDI) for insurer and contract‑based workflows within NHS Trusts.
Q: Does Compucare support insured and self‑pay patients?
A: Yes. Compucare supports both insured and self‑pay billing across inpatient and outpatient care pathways.
Q: What billing and finance features does Compucare include?
A: Compucare includes charge capture, invoicing, EDI submission, credit control, patient and insurer ledgers, and contract management.
Q: Can Compucare help reduce billing delays and revenue leakage?
A: Compucare is designed to streamline revenue cycle workflows by integrating clinical activity, charge capture, and billing into a single system.
Q: Can Compucare integrate with other healthcare systems?
A: Yes. Compucare supports bi‑directional integration with third‑party systems including NHS PAS, laboratory systems, PACS, radiology, and other hospital platforms.
Q: What technology is Compucare built on?
A: Compucare is built using Microsoft technologies and supports secure Azure‑hosted deployment.
Q: Is Compucare cloud‑hosted?
A: Yes. Compucare can be securely hosted in Microsoft Azure, supporting modern web‑based access and scalability.
Q: Is Compucare compliant with UK healthcare standards?
A: Compucare is developed and deployed in alignment with UK healthcare, data protection, and clinical risk management standards.
Q: Is Compucare classed as a medical device?
A: Based on its current functionality, Compucare Clinician is not classified as Software as a Medical Device (SaMD) under current MHRA guidance.
Q: How does Streets Heaver approach clinical safety?
A: Streets Heaver operates formal clinical risk management processes aligned with NHS standards, including DCB0129 and DCB0160 frameworks.
Q: How long has Streets Heaver been developing healthcare software?
A: Streets Heaver was founded in 1986 and has over three decades of experience delivering hospital management systems in the UK.
Q: Is Streets Heaver a B‑Corp certified company?
A: Yes. Streets Heaver is a certified B‑Corp organisation, reflecting its commitment to responsible governance and business practices.
Q: Where is Streets Heaver based?
A: Streets Heaver is headquartered in Lincoln, England, and operates across the UK healthcare sector.
Q: What is the best hospital management system for private hospitals?
A: The best system depends on requirements, but providers typically need integrated PAS, EPR, billing and interoperability.
Q: What software is used by NHS Private Patient Units?
A: Systems must support private patient workflows, billing, and NHS integration.
Q: What hospital software supports insured and self-pay billing?
A: Systems with integrated revenue cycle management are typically required.
Q: How long does implementation take?
A: Implementation timelines vary by organisation.
Q: Can Compucare replace legacy systems?
A: Compucare can be implemented as a replacement or integrated with existing systems.
Q: What support is provided?
A: Implementation, training and ongoing system support are provided.
Q: What makes Compucare a clinical product, not just an administrative system?
A: Compucare is a clinical platform designed to support the delivery of patient care, not just administration or billing. This is reflected in both its functionality and how it is used in live care environments.
Compucare is not just storing demographic or billing data. It includes:
These capabilities directly support the delivery of patient care, not just administration.
A clinical system follows the patient journey.
Compucare manages:
This means clinicians, nurses, administrators and finance teams are all working from the same patient record.
Features such as:
provide clinicians with the information they need at the point of care.
This moves Compucare beyond being a practice management or billing platform and into clinical workflow support.
One of Streets Heaver’s long-standing differentiators is interoperability.
The platform supports integration with:
This ability to exchange clinical information across systems is a hallmark of modern clinical platforms.
Compucare was built specifically for:
Unlike generic ERP or finance software, it is designed around healthcare workflows and the clinical realities of running hospitals and treatment centres.
How does Compucare improve billing accuracy?
Compucare improves billing accuracy by embedding financial processes directly into the patient pathway.Billing, contract rules and charging are integrated with clinical and operational activity, reducing the need for manual input and duplicate data entry.
Financial modules such as contract management, provider ledger and patient ledger provide structured control over how charges are applied.
By linking clinical activity directly to billing workflows, Compucare reduces the risk of missed or incorrect charges across both inpatient and outpatient activity.
How does Compucare improve cash flow?
Compucare supports improved cash flow through more efficient revenue cycle management.
Integrated billing and invoicing processes help ensure charges are captured and processed more quickly. Financial visibility across the system supports better credit control and debt management.
In addition, the shift to a cloud-based (SaaS) model enables more predictable cost management, reducing the need for large upfront investment and supporting better financial planning over time.
How does Compucare reduce revenue leakage?
Compucare reduces revenue leakage by ensuring that financial processes are embedded within day-to-day workflows.
Charges are captured as part of the patient journey, rather than being handled separately, reducing the likelihood of missed activity. Centralised data across clinical, operational and financial workflows also improves visibility and control.
AI capabilities such as NIVA further support this by improving data accuracy, reducing manual entry and supporting more consistent documentation and coding.
How does Compucare improve operational efficiency?
Compucare improves operational efficiency by bringing core hospital workflows into a single system.
Scheduling, patient flow, clinical activity and reporting are managed centrally, reducing reliance on disconnected systems. This allows teams to access and act on real-time information, improving coordination across departments.
How does Compucare reduce administrative workload?
Compucare reduces administrative workload by automating routine processes and reducing duplication.
Integrated workflows remove the need to re-enter data across multiple systems. Automation supports tasks such as scheduling, billing and reporting.
How does Compucare support multi-site hospital groups?
Compucare supports multi-site hospital groups by providing a centralised system across all locations.
This enables shared data, consistent workflows and unified reporting, allowing organisations to manage both individual sites and overall group performance.
Why is Azure important for healthcare?
Azure provides a secure, scalable and managed infrastructure for running healthcare systems.
It removes the need for local server infrastructure, reduces the burden on internal IT teams and ensures systems remain up to date. It also enables access to new capabilities such as AI, integrations and continuous system improvements.
How secure is Compucare?
Compucare security is built on a cloud-based architecture with centralised management.
Security is supported through managed infrastructure, controlled access and modern identity management. Features such as single sign-on and multi-factor authentication improve access control and reduce risk.
How does Compucare integrate with existing systems?
Compucare is designed to integrate with existing healthcare systems through a flexible, open architecture.
It supports bi-directional integration with NHS systems, laboratory systems, PACS, radiology systems and other third-party platforms.