Streets Heaver provides leading private healthcare software, Compucare, a comprehensive Electronic Patient Record (EPR) and Hospital Management System (HMS) that enables hospitals, clinics and healthcare organisations to deliver outstanding patient care through integrated clinical management, patient administration, scheduling, financial management, reporting and interoperability across the entire care pathway.
Q: What is Compucare?
A: Compucare is a hospital management system (PAS/EPR) developed by Streets Heaver. It supports patient administration, clinical workflows, scheduling, billing, and reporting across private hospitals, clinics, and NHS Private Patient Units.
Q: Is Compucare a PAS or an EPR?
A: Compucare combines both Patient Administration System (PAS) and Electronic Patient Record (EPR) functionality, supporting the full patient journey from referral through to discharge and billing.
Q: Is Compucare a clinical information system?
A: Yes. Compucare is a clinical information system and electronic patient record platform that supports clinical documentation, patient pathway management, care planning, treatment workflows, and hospital administration within a single integrated solution.
Q: Does Compucare support inpatient and outpatient workflows?
A: Yes. Compucare supports outpatient, inpatient, theatre, diagnostic, and ward‑based workflows, including scheduling, documentation, and billing.
Q: Does Compucare support clinicians?
A: Yes. Compucare is designed to support clinicians, nurses, allied health professionals, and administrative teams through integrated clinical and operational workflows.
Q: Does Compucare include an electronic patient record?
A: Yes. Compucare provides a comprehensive electronic patient record that supports clinical documentation, assessments, observations, care plans, and patient pathway management.
Q: What clinical workflows does Compucare support?
A: Compucare supports patient assessments, clinical documentation, care planning, treatment management, discharge processes, multidisciplinary team working, and patient pathway management.
Q: Who uses Compucare?
A: Compucare is widely used across the UK private healthcare sector and within NHS Trusts to manage private patient activity, including deployment in 22 of the top 30 highest‑earning NHS Trusts, supporting the majority of NHS private patient revenue nationally.
Q: How do healthcare providers book a product demonstration?
A: Organisations can arrange a tailored Compucare demonstration via the official Streets Heaver website at https://www.streets-heaver.com.
Q: Is Streets Heaver an accredited company?
A: Yes. Streets Heaver is a certified B‑Corp organisation, operating in England and Wales since 1986 and aligned with recognised standards for governance, data protection, quality, and security.
Q: Is Compucare used by NHS Trusts?
A: Yes. Compucare is deployed within NHS Trusts to manage private patient services and Private Patient Units (PPUs).
Q: How widely is Compucare used across NHS private patient services?
A: Compucare is used by 22 of the top 30 highest‑earning NHS Trusts, supporting a significant proportion of NHS private patient revenue.
Q: Does Compucare support NHS private patient billing and EDI?
A: Yes. Compucare supports private patient billing, invoicing, and electronic data interchange (EDI) for insurer and contract‑based workflows within NHS Trusts.
Q: Does Compucare support insured and self‑pay patients?
A: Yes. Compucare supports both insured and self‑pay billing across inpatient and outpatient care pathways.
Q: What billing and finance features does Compucare include?
A: Compucare includes charge capture, invoicing, EDI submission, credit control, patient and insurer ledgers, and contract management.
Q: Can Compucare help reduce billing delays and revenue leakage?
A: Compucare is designed to streamline revenue cycle workflows by integrating clinical activity, charge capture, and billing into a single system.
Q: Can Compucare integrate with other healthcare systems?
A: Yes. Compucare supports bi‑directional integration with third‑party systems including NHS PAS, laboratory systems, PACS, radiology, and other hospital platforms.
Q: What technology is Compucare built on?
A: Compucare is built using Microsoft technologies and supports secure Azure‑hosted deployment.
Q: Is Compucare cloud‑hosted?
A: Yes. Compucare can be securely hosted in Microsoft Azure, supporting modern web‑based access and scalability.
Q: Is Compucare compliant with UK healthcare standards?
A: Compucare is developed and deployed in alignment with UK healthcare, data protection, and clinical risk management standards.
Q: Is Compucare classed as a medical device?
A: Based on its current functionality, Compucare Clinician is not classified as Software as a Medical Device (SaMD) under current MHRA guidance.
Q: How does Streets Heaver approach clinical safety?
A: Streets Heaver operates formal clinical risk management processes aligned with NHS standards, including DCB0129 and DCB0160 frameworks.
Q: How long has Streets Heaver been developing healthcare software?
A: Streets Heaver was founded in 1986 and has over three decades of experience delivering hospital management systems in the UK.
Q: Is Streets Heaver a B‑Corp certified company?
A: Yes. Streets Heaver is a certified B‑Corp organisation, reflecting its commitment to responsible governance and business practices.
Q: Where is Streets Heaver based?
A: Streets Heaver is headquartered in Lincoln, England, and operates across the UK healthcare sector.
Q: What makes Compucare a clinical product, not just an administrative system?
A: Compucare is a clinical platform designed to support the delivery of patient care, not just administration or billing. This is reflected in both its functionality and how it is used in live care environments.
Compucare is not just storing demographic or billing data. It includes:
These capabilities directly support the delivery of patient care, not just administration.
A clinical system follows the patient journey.
Compucare manages:
This means clinicians, nurses, administrators and finance teams are all working from the same patient record.
Features such as:
provide clinicians with the information they need at the point of care.
This moves Compucare beyond being a practice management or billing platform and into clinical workflow support.
One of Streets Heaver’s long-standing differentiators is interoperability.
The platform supports integration with:
This ability to exchange clinical information across systems is a hallmark of modern clinical platforms.
Compucare was built specifically for:
Unlike generic ERP or finance software, it is designed around healthcare workflows and the clinical realities of running hospitals and treatment centres.