Streets Heaver Partners with Tandem Health to Bring Enterprise-Grade Ambient AI Documentation into Compucare® Clinician Pro
Streets Heaver Healthcare Computing is pleased to announce a strategic partnership with Tandem Health, bringing enterprise-grade Ambient AI documentation directly into Compucare Clinician Pro.
The integration will provide healthcare organisations with a fully embedded experience, enabling clinicians to capture consultations, generate structured clinical documentation and correspondence, and return approved outputs directly into the patient record, all without leaving Compucare.
This partnership marks another significant milestone in Streets Heaver’s AI strategy, complementing the company’s native AI platform, NIVA, while reinforcing its commitment to delivering safe, governed and practical AI solutions for private healthcare providers and NHS Private Patient Units.
As one of the UK’s most widely adopted private healthcare management platforms, Compucare continues to evolve around the needs of clinicians, operational teams and healthcare leaders. This latest development reflects a clear focus on reducing administrative burden, improving workflow efficiency and supporting better patient care through intelligent technology.
A Native Experience Built for Clinical Workflows
Unlike standalone AI tools that operate separately from core clinical systems, the Tandem integration has been designed as a seamless part of the Compucare experience.
Clinicians will be able to launch Tandem directly from within Compucare Clinician Pro. Patient and appointment context will flow through automatically, consultations will be captured and structured in real time, and approved documentation will return directly into the patient’s record.
The result is a more streamlined clinical workflow that reduces documentation burden while maintaining clinician oversight and control.
Announcing the partnership, Benedict Heaver, CEO of Streets Heaver Healthcare Computing, said:
“For our customers, this offers a native, embedded experience where clinicians launch Tandem directly from inside Compucare, consultations are captured and structured automatically, and approved output flows straight back into your patient record.
We’ve spent months evaluating the Ambient AI landscape carefully. What set Tandem apart was not just the product, it was the alignment. They are MDR Class IIa certified for their Scribe & Coding Assistant, externally audited, and built for the enterprise private healthcare environment we serve.
This will sit alongside our native AI, NIVA, which is already baked into our products and extends our AI vision, in a safe and transparent way.
To our existing customers, we’ll be in touch over the coming weeks to talk through what this means for you. To the wider market, this is building on our existing investments in AI across our platform in a way that’s safe, governed and useful.”
Why Tandem Health?
Founded in Stockholm, Tandem Health has emerged as one of Europe’s leading Ambient AI healthcare companies, helping clinicians reduce documentation time through AI-powered clinical note generation and workflow support.
The company’s focus on clinical governance, compliance and healthcare-specific design closely aligns with Streets Heaver’s approach to healthcare technology.
Dr Katie Baker, GTM Director, UK & Ireland at Tandem Health, commented on the partnership:
“What excites me about this partnership is that Compucare approached it the way we do – carefully, with governance front of mind. For healthcare organisations, that means AI documentation that’s not just capable, but certified and enterprise-ready from day one.”
Over recent months, Streets Heaver undertook a detailed review of the Ambient AI market, assessing a range of solutions against the requirements of private healthcare organisations and NHS Private Patient Units.
While functionality was an important consideration, governance, regulatory standards and long-term strategic fit were equally critical.
Tandem stood out for three key reasons:
- MDR Class IIa certification for its Scribe & Coding Assistant
- An externally audited development and quality process
- A commitment to deep platform integration rather than operating as a disconnected third-party application
Andy Robinson, Head of Technology at Streets Heaver, explained:
“The integration we’re delivering isn’t a bolt-on. Clinicians will launch Tandem directly from Compucare, patient and appointment context will flow through automatically, and approved notes and correspondence will return directly to the patient record.
What made Tandem the right partner was the combination of MDR Class IIa certification, an externally audited build process and a genuine commitment to deep integration. They build the way we build: modular, deliberate and enterprise-first.
Complementing this is our native AI, NIVA, already integrated into our products, helping to extend our AI vision while maintaining a strong focus on safety and transparency.”
Why Ambient AI Matters Now
The partnership reflects a broader shift in what clinicians expect from healthcare technology.
Today’s clinicians are accustomed to intuitive, consumer-grade experiences in their everyday lives. Increasingly, they expect the same simplicity and responsiveness from the systems they use at work. At the same time, healthcare organisations face growing documentation requirements, increasing administrative pressure and rising volumes of clinical data.
The challenge is not simply digitising paper processes. The challenge is helping clinicians access the right information, at the right time, without introducing additional complexity into their workflows.
Streets Heaver’s Customer Success Manager, Mark Wilkinson, believes the integration addresses one of the biggest frustrations clinicians face during consultations: balancing documentation with patient interaction.
“Tandem will be a big step forward for clinicians. Many are already using AI-powered dictation tools like Tandem to capture their assessment notes, but integrating that capability directly into Clinician Pro is the missing piece.
Clinicians use dictation because they want to focus their full attention on the patient during consultations. Having to stop and write notes throughout the conversation is distracting, whereas this integration allows documentation to happen seamlessly without interrupting patient care.”
At Streets Heaver, this philosophy has shaped the development of Compucare Clinician Pro, where usability, workflow alignment and information relevance are central design priorities.
As Candy Mussett, Head of Operations at Streets Heaver, explains:
“Healthcare technology should feel like a natural extension of clinical practice. Clinicians need systems that are intuitive, reliable and designed around the way they actually work.”
Stuart Hymers, Head of Commercials, adds:
“Technology works best when it’s designed with clinicians, not for clinicians. The closer we align software to real-world clinical workflows, the more value it delivers.”
Ambient AI represents an important step in that journey. By reducing the time spent on documentation and administration, clinicians can focus more of their attention on patient interactions and clinical decision-making.
Building on the Vision for AI at Streets Heaver
This partnership complements Streets Heaver’s wider AI roadmap and ongoing investment in innovation across the Compucare platform.
Alongside Tandem’s Ambient AI capabilities, Streets Heaver continues to develop NIVA, its native AI platform designed to deliver intelligent assistance across healthcare workflows.
The company’s vision is clear: AI should support clinicians and operational teams by reducing complexity, surfacing relevant information and improving efficiency, while maintaining transparency, governance and human oversight.
As healthcare organisations continue to generate increasing volumes of clinical and operational data, the opportunity for AI extends beyond documentation alone.
Future innovation will focus on helping users access meaningful insights faster, identify trends more effectively and make better-informed decisions without increasing workload.
The objective is not to replace clinical judgement. It is to support it.
Looking Ahead
Hosted Compucare customers will be among the first to benefit from the deep integration capabilities being introduced through the partnership.
Over the coming weeks, Streets Heaver and Tandem Health will begin engaging with customers to demonstrate the technology, discuss implementation options and explore how Ambient AI can support different clinical environments.
This partnership represents another step towards a future where healthcare technology becomes increasingly intuitive, intelligent and aligned to the realities of clinical practice.
Book a Demonstration
Want to see Ambient AI documentation working directly inside Compucare Clinician Pro?
Book a personalised demonstration to discover how Compucare, Tandem Health and NIVA are helping healthcare organisations reduce administrative burden, improve clinician productivity and deliver more efficient patient care.
Book your demo today: https://www.streets-heaver.com/request-a-demo/