27th April 2026

Why Trust Matters in Healthcare Technology: Our Values at Streets Heaver 

By Morgan Bullock, Marketing Executive


What are our Values? 

Our company operates around four internally developed values, created by our people and collectively known as the “Streets Heaver Information Technology” way.

1. Give a S.H.I.T.

This value is about genuinely caring. It covers how we support our people’s mental health, give back to the community, and take pride in the quality of our work. Employees proactively care about both what they produce and the communities they live in.

2. Get S.H.I.T. done

As a family business operating in healthcare, this value reflects teamwork, accountability, and delivery. No task is too big or small, and our work directly supports patient care. We continually test, reflect, gather feedback, and improve how we work and communicate.

3. Blow S.H.I.T. up

This value empowers everyone to contribute ideas, regardless of role or tenure. Innovation is encouraged across the business, and this approach has led to meaningful software enhancements that benefit hospitals and improve patient outcomes. Streets Heaver positions itself as a learning‑focused employer with ongoing development opportunities.

4. Be the S.H.I.T.

This value is about being the best version of yourself. The company encourages people to reach their full potential, look after their mental and physical health, and speak up about change. This is supported through open dialogue, wellbeing initiatives, and honest responses to staff suggestions, which in turn reflects in the quality of work produced.
Together, these values shape how we work, how we support one another, and how we show up for our customers, especially when it matters most.

Trust at the Heart of Everything We Do

At 2am, when a clinician needs instant access to patient records, there’s no room for uncertainty.

The system either works, or it doesn’t…and patient care depends on it. 

That’s the reality of healthcare technology. Trust isn’t a nice‑to‑have. It’s essential. 

Healthcare organisations depend on digital systems every day to support patient care, clinical workflows, and critical decision-making. With that level of responsibility, more than technical expertise is required. It demands integrity, accountability, and a long‑term commitment to reliability, especially when things don’t go to plan. 

At Streets Heaver, trust has been at the heart of everything we do since day one. 

From Family Run Business to Trusted Healthcare Technology Partner 

Streets Heaver began as a local, family‑run business, built on strong relationships and a simple principle: always do the right thing. 

Those early foundations shaped how we work.
People over process.
Relationships over transactions.
Long‑term partnerships over short‑term wins. 

While we’ve grown significantly over the years, our core values haven’t changed. Today, supporting healthcare organisations across the UK and beyond with robust, reliable healthcare technology, but we still approach our work with the same care, honesty, and responsibility that defined us at the start.

Why Trust Is Critical in Healthcare Technology

Healthcare technology plays a vital role in delivering safe, effective care. Systems must be reliable, secure, and designed around real‑world clinical needs. 

But what does trust actually look like in practice? 

It’s software that works when it matters most.
It’s support that responds when pressure is high.
It’s a partner who’s still there years later, not just at go‑live. 

Our customers rely on us to: 

  • Deliver dependable healthcare software 
  • Act transparently and honestly 
  • Take responsibility for what we build and support 
  • Invest in long‑term partnerships rather than short‑term fixes 

Trust isn’t built through marketing claims. It’s built through consistency, accountability, and showing up year after year. 

Trust You Can See: Real Impact Across UK Healthcare

Trust should be tangible. Measurable. Proven in real‑world use. 

Today, Compucare supports healthcare organisations at scale across the UK: 

  • Over £1.5B in activity powered by our UK customer base  
  • 22 of the top 30 highest-earning NHS trusts rely on Compucare  
  • 70% of the NHS’s total private patient revenue is managed through our platform  
  • An estimated £600M of the £700M annual NHS private patient unit (PPU) revenue is supported by Compucare  
  • 85 private healthcare organisations across the UK and internationally  
  • More than 11,500 users access our system every day  

These figures represent more than reach – they reflect the responsibility we carry.

What Our Customers Say About Working With Us

We talk about trust and long‑term relationships, but our customers say it best: 

“Compucare provides a complete ecosystem, and Streets Heaver are exceptionally responsive to client needs. The software has been genuinely transformative and stands out as progressive within the wider healthcare market. 

“Working with Streets Heaver feels far more like a partnership than a traditional client‑vendor relationship. The team are experienced, responsive and consistently professional at every level of the organisation.”
Richard Bell, Kingsbridge Healthcare Group

“The customer support and engagement we receive from Streets Heaver really set them apart. Nothing is too much trouble and everything is taken care of.”
Nigel Slator, Moorfields Private Eye Hospital 

Staying True to Our Values as We Grow

Growth brings opportunity, and responsibility. 

As we’ve evolved, we’ve been deliberate about staying true to our roots. Our values continue to guide how we make decisions, how we work with customers, and how we support our people. 

That means listening closely.
Being honest about challenges.
Designing solutions that genuinely support healthcare delivery.
Focusing on sustainable outcomes (not shortcuts). 

Committed to Our Community and Long‑Term Partnerships

We’re proud of our local heritage and the community that has supported us throughout our journey. Many of our customer relationships span years, and in some cases decades, reflecting trust built over time. 

We take that trust seriously. It shows up in how we collaborate, how we support innovation, and how committed we are to being a dependable healthcare technology partner for the long term. 

Where Our Core Values Come From

Our values didn’t come from a boardroom exercise. They’ve been shaped by real experiences, real people, and real partnerships over time. 

So where did they actually come from? 

In the short video, hear directly from our Managing Director, Benedict Heaver, on how these values were formed and why they continue to guide how we build, support, and partner across healthcare. 

Watch the video to learn more about our values here on our Linkedin.

Learn More About Streets Heaver 

To explore our story, values, and approach to healthcare technology in more detail, visit our About Us page.